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UNIVERSITY OF MARYLAND IN EUROPE |
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INSS 525 Individual and Group Dynamics in Systems |
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William Keller |
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Tel: 727-2917 |
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E-mail: wkeller@faculty.ed.umuc,edu |
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Center/Site: Rota, Spain |
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Times: Term 3 (16 Jan - 9 March) Saturdays and Sundays 09:00 - 16:00. |
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Dates: 27/28 January, 10/11 and 24/25 February, 10/11 March |
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Welcome to the course. Please do not hesitate to contact me to discuss problems or any other aspect of the course. I will always be available from 16:30 to 17:00 Monday to Thursday and before and after class. If more time is needed feel free to either talk to me in person or by e-mail to: wkeller@faculty.ed.umuc,edu. |
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Prerequisites: INSS 510 or INSS 520 or INSS 530 or permission of the instructor. |
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Required Text: Clicks and Mortar: Passion Driven Growth in an Internet Driven World, by David S. Pottruck and Terry Pearce, 2000, Jossey-Bass, San Francisco, CA, USA, ISBN 0-7879-5273-7W01 |
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Course Description: Many information systems fail due to organizational and behavioral issues. This course will examine the dynamics of individuals and groups as they relate to the design, development, and implementation of information systems within organizations. Information systems will be discussed within the context of an overall socio-technical framework. The organizational culture and politics of change within groups will be discussed. The role of the system analyst as a change agent will be examined |
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The objectives of this course are: |
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1. To explore corporate culture as today's primary driver of growth and the ways to create, improve, and sustain it ("through language, image and ritual") for the wired era. |
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2. To examine the way our technology-dominated environment impacts organizational behavior and the qualities leaders must possess (personal integrity and communication) to inspire the "breakthrough thinking" needed to thrive. |
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3. To investigate basic tools like measurement, marketing, and customer relations and describe how they can be up-dated for this braved new cyber world. |
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4. To discuss what it takes to build a high-growth organization in today's electronic environment. It is the passionate business practices that are dynamic, and that are anchored by the principles that make a company a success in h first place. |
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5. To explore why culture, personal leadership and the transformation of business practices are the keys for leaders, employees, investors, and customers to all come out on top in this high-stakes, opportunity rich economy. |
Grades
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Midterm |
100 points |
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Final Exam |
100 points |
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Cases |
100 points |
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Article presentations |
100 points |
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Group project |
100 points |
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Total |
500 points |
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450-500 points |
A |
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400-449 |
B |
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350-399 |
C |
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Below 350 |
F |
Tentative Schedule
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27 Jan AM |
Introduction |
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27 Jan PM |
Culture |
Chapter 1 |
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28 Jan AM |
Sustaining Culture |
Chapter 2 |
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28 Jan PM |
Commitment Group Project Assigned |
Chapter 3 |
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10 Feb AM |
Case 1 Discussion |
Case 1 Due |
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10 Feb PM |
Leadership |
Chapter 4 |
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11 Feb AM |
Communication |
Chapter 5 |
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11 Feb PM |
Innovation Article presentations |
Chapter 6 |
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24 Feb AM |
Midterm Exam |
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24 Feb PM |
Future |
Chapter 7 |
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25 Feb AM |
Technology |
Chapter 8 |
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25 Feb PM |
Article presentations Case 2 Discussion |
Case 2 Due |
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10 Mar AM |
Case 3 Discussion Marketing |
Case 3 Due Chapter 9 |
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10 Mar PM |
Brand |
Chapter 10 |
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11 Mar AM |
Final Exam |
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11 Mar PM |
Group Project presentations |
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